Q: What exactly does website migration mean and what does it involve?
A: The website migration service on offer at St8forward Hosting is entirely free of cost and involves moving all your website files, databases and e–mails from your current provider to your brand–new web hosting account with us. We will also revise all the settings necessary for your web sites to be completely functional on our cutting–edge cloud hosting platform.Our technicians are completely capable of transferring any kind of website. With years of work experience in the industry, they’re well–versed in the specificities of our web hosting platform, our Control Panel and all other widely used Control Panels. For them, moving a custom–built web app with a lot of custom libraries is as easy as moving a plain WordPress blog.
Q: Website migration sounds like lots of work. How long does it take?
A: There are lots of aspects to keep in mind – the total number of web files, the physical size of the database, the complexity of the web site itself and the present workload of our website migration professionals, etc. That being said, we do try to perform all website migrations in a 48–hour time period. Smaller sites are transferred much faster – typically in less than 24 hours.
Q: What details will I need to provide to your Website Migration Department?
A: We’ll require the login details for your old web hosting provider’s Control Panel along with the website’s name (domain name).
Q: You will access sensitive info. How can I be sure that you won’t abuse it?
Q: Will there be any outage for my website?
A: Your web site will continue to work exactly like it did before with your former hosting provider. After we are done with the migration, your website will be configured to work on our hosting platform and we’ll alert you to preview it. If everything is working correctly, all you will need to do is change the NS resource records associated with your domain name. Your website will be transferred to us without any downtime.
Q: Will my current hosting provider need to provide any information/assistance?
A: While we migrate your website content, your hosting provider won’t be aware of the transfer at all. We won’t get in touch with them in any way.
Q: Which hosting providers can you transfer web content from?
A: We support all Linux–driven hosting platforms. Generally, if we can access your Control Panel, we will be able to transfer your web site.The only platforms that we don’t support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.