Lots of users who begin using their very first web hosting account, or switch companies, usually have questions concerning how given procedures are done or chance upon problems when setting up different things, including e-mails, website settings, and so on. That is the reason why, many web hosts have compiled documentation with the most standard questions and problems so as to help their customers get information quickly and seamlessly. Consequently, the customer support team can dedicate more time to actual issues that given clients may be experiencing, as the solution for the minor things will already be available online and clients can easily resolve them without getting in touch with the client service staff. Having in-depth documentation is extremely important, particularly for new users without any practical experience whatsoever, as the web hosting service entails multiple features and many people can get confused about what to do. A good information repository can both help you do the procedures that you wish and find out how the hosting service functions in general.
Extensive Online Documentation in Shared Hosting
If you purchase a shared hosting plan through our company, you will be supplied with access to our elaborate online help documentation where you will find information on more or less everything associated with our web hosting plans. The topics vary from how to set up an e-mail address on your handheld device, to how to do various things using an .htaccess config file. The articles themselves are written in a simple-to-understand fashion and feature in-depth guidelines on how to carry out a specific task inside your Hepsia hosting Control Panel. You can also find information that is not directly connected to Hepsia, for example one that concerns applications on your desktop PC. The complete list of articles will be available in the Control Panel’s Help section, but the ones that are dedicated to a certain section can be accessed on the spot. Considering the fact that we’ve included as many topics as possible, you’ll be able to become aware of more or less everything related to your account.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated services, will permit you to access the in-depth online support documentation that we have prepared for you. The articles themselves include general info about our hosting services, informational tutorials about the various features that you can access, as well as troubleshooting guidelines that can help you correct common problems that you could run into. The topics that we’ve included encompass practically everything, from easy things such as how to host a brand new domain in your account, to more complex ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a certain section of the Control Panel will always be available in the right corner of the page that you are on, while the full article list can be accessed through the all-encompassing Help section.