A 99.9% Server Uptime
We’ve built our shared hosting platform using dependable hardware components and heavily customized software. Our administrators have installed a modified version of SELinux on our hosting servers to guarantee utmost security and reliability. We have installed several distributed denial–of–service protection units coupled with highly efficient firewalls to make sure our network is impregnable and secure.
All shared hosting services packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it’s vital that you also build your own network architecture. Because of this, we built a custom–configured internal network in each one of our datacenter facilities. Relying on top–hole Juniper switches and routers, our internal network allows for jaw–droppingly fast data transmission rates and is completely redundant.
Hence, you will take advantage of a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center as well as in our Australia based data center, regardless of which hosting service you’ve selected.
A 30–Day Money–Back Guarantee
Although we have done our best to lower all potential risks with our cloud hosting packages and irrespective of the fact that we offer first–rate client support, there are occasions when the client is just not happy with what we are offering. Or he has to move to a more robust web hosting solution, like a virtual private server or even a dedicated hosting server.
That is why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not happy, you will get a reimbursement.
24/7 Technical Support
We have conscientiously handpicked each member of our 24x7 support staff to ensure that we can offer the best possible technical support that you can possibly get. Each of our support engineers has several years of experience dealing with web hosting accounts behind his back, so they know what they are doing. Besides, they are at your disposal 24x7 – you’ll be able to touch base with them at any moment and they will respond back to you as quickly as possible.
Their average response time is below 20 minutes, while with other hosting suppliers you are forced to wait around for days. And we offer a 1–hour response time guarantee. Regardless of what happens, your enquiries will be answered within one hour.