1 hour ticket response
Timeliness is our foremost duty and that is why we’ve got a team of skilled client support engineers who are prepared to offer a rapid answer to any question that you might have. Just send your customer support ticket from the Web Site Control Panel and we’ll respond within 60 minutes in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute customer support ticket response time.
A Top–Quality Help Desk Service
We’ve got a team of web hosting support technicians who will be happy to answer all your queries every time you are in need of support. The majority of our client support staff representatives have several years of experience in the shared hosting services realm, which suggests that you can constantly depend on rapid and accurate answers to your inquiries.
An Intuitive Help Center Section
To help you find a quick suggestion on how to use a certain feature, we have implemented a very user–friendly Help Center section in your Web Site Control Panel. You can search through a big selection of web hosting account administration articles and website management articles, have a glance at the F.A.Q. library or check out our educational video tutorials.
