Customer Support
Context Help
If you feel lost inside our Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A context menu will appear. It comprises detailed information about all the actions that you can perform on the given page. Each context menu appears on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a rich selection of tutorial video clips clarifying how to use our Control Panel. They're meant for those of you who would like to see how things are being done rather than just reading articles. In this way, everyone can quickly find their way around our Control Panel by merely watching our step-by-step how-to videos.
F.A.Q.
If you can't discover the solution you are looking for, have a peek at our extensive Frequently Asked Questions section, which comprises questions asked by real clients and offers real solutions. We frequently "revamp" our Frequently Asked Questions section with new questions & answers so as to cover all the new additions and innovations associated with our system.
Ticketing System
If you still can't find the solution you need in the FAQ section either, you can touch base with our excellent team of customer service technicians available 24/7/365 and ready to assist you with any issue. Each support ticket you open will be responded to within sixty minutes (the average support ticket response time being just twenty minutes), so you will not have to wait a long time to receive an answer to your question.